About Us
At E&S Recovery, we believe that debt collection canand shouldbe handled with professionalism, respect, and integrity. Based in Great Falls, Montana, and led by Shauna F. Downard, our company was founded with a clear mission: to help individuals and businesses resolve outstanding debts in a way that is both fair and compliant with all applicable regulations.
With years of experience in the accounts receivable and recovery industry, we understand the importance of clear communication and ethical practices. We work with consumers to create a path toward resolution whether that means explaining account details, offering flexible payment options, or simply providing the information needed to make informed financial decisions.
We specialize in direct communication, including SMS messaging, as a fast and secure way to provide account updates and important reminders. We strictly follow A2P 10DLC compliance guidelines, ensuring that every message is delivered transparently and only with prior consent. Our use of SMS and other communication tools is guided by both federal law (including the TCPA) and industry best practices to protect your privacy and rights.